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Welcome to the VASA Family!

We are thrilled to welcome you to the VASA family and can’t wait to show you what healthy, strong, and happy is like at VASA! Before you head to the gym, we need you to sign our Liability Waiver & Member Agreement below. Once you sign the forms you are good to go! Don’t forget to download the app for fast, touchless check-in and account management. See you at the gym!

MEMBER AGREEMENT | FAQ’S

LIABILITY WAIVER & MEMBER AGREEMENT

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    FAQs

    What will happen to my current membership?
    Your membership price will not increase, it will stay the same. You will be automatically transferred to a VASA membership.

    When can I come into VASA?
    Your membership with VASA will be active June 17th, and we will send you an email with your barcode and app activation key.

    VASA App IOS | Android

    Will my childcare or guest privileges transfer?
    No, these add-ons will not transfer. VASA will honor anything that has been prepaid on your account but will not continue to draft for those add-ons.

    Will I need to transfer my billing information over to VASA?
    No. 24 Hour Fitness and VASA are working together to make the transition as seamless as possible for you. We will be transferring everything to Paramount Acceptance billing system which will require no further action from you.

    Where do I direct my questions about my billing or contract?
    Now through June 17th please contact 24 Hour Fitness with questions: https://www.24hourfitness.com/contact_us or call customer service 800-432-6348

    After that please contact VASA at:
    24hourmembers@vasafitness.com

    Will I have access to 24-hour locations outside of Utah:
    No, members transferred to VASA Fitness memberships in Utah will no longer have access to 24-hour locations outside of Utah on their membership.

    Will my personal training membership transfer?
    Yes, VASA has Certified Personal Trainers to help you achieve your fitness goals. Your membership will seamlessly transfer, and VASA will work with you to match you to the right Trainer for your goals and schedule.

    How do I schedule my personal training session with VASA?
    ASA will contact you to set up your first appointment and discuss your options. If you have any further questions, please come into the location listed above and a VASA team member would be happy to help you out.